Terms of Service

Effective: September 29, 2025 • Owner: Dakota Wheatley (sole proprietorship, Alberta, Canada)

1. ACCEPTANCE OF TERMS

These Terms of Service ("Terms") govern your access to and use of the CronosWorks application and services (collectively, the "Service"), operated by Dakota Wheatley, a sole proprietorship based in Alberta, Canada ("we," "our," or "us").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity.

If you do not agree, you may not access or use the Service.

2. DESCRIPTION OF SERVICE

CronosWorks provides cloud-based software tools designed for organizations in the family and youth support, community services, and related sectors, including:

• Employee timesheet management
• Daily log and client note tracking
• Client and project management
• Automated monthly and billing report generation
• Invoicing and administrative dashboards
• Real-time contract and compliance monitoring
• Secure, mobile-responsive web interface

The Service is accessible via web browser and may include integrations with third-party services (e.g., Stripe, email providers).

3. USER ACCOUNTS AND REGISTRATION

You must register for an account to use the Service. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the confidentiality of your login credentials.
• Be responsible for all activity under your account.

If you suspect unauthorized access, you must notify us immediately at ceo@cronosworks.com.

We reserve the right to suspend or terminate accounts that violate these Terms or our Acceptable Use Policy.

4. ACCEPTABLE USE POLICY

You agree to use the Service only for lawful purposes and in compliance with all applicable laws, including data protection and confidentiality laws.

Prohibited conduct includes:

• Accessing or attempting to access accounts without authorization.
• Uploading or distributing viruses, malware, or malicious code.
• Reverse-engineering or decompiling any part of the Service.
• Using the Service to harass, abuse, or violate the rights of others.
• Misrepresenting your affiliation with any organization or individual.

Violation of this policy may result in immediate suspension or termination of access.

5. DATA AND PRIVACY

Your use of the Service is governed by our Privacy Policy and, where applicable, a Data Processing Agreement (DPA) between us and your organization.

For most organizational data (timesheets, case notes, reports, etc.), CronosWorks acts as a Data Processor and your organization is the Data Controller.

We process such data solely according to your organization's lawful instructions and applicable privacy laws (PIPEDA, PIPA, GDPR, and CCPA, as relevant).

You retain ownership of all data you input into the Service.

6. PAYMENT TERMS

Certain features of the Service are offered on a paid subscription basis.

• Billing: Fees are billed in advance per your selected plan (monthly or annually).
• Payment Processing: All payments are securely processed through Stripe.
• Taxes: Fees are exclusive of applicable taxes unless stated otherwise.
• Renewal: Subscriptions automatically renew unless canceled before the renewal date.
• Refunds: All payments are non-refundable except where required by law.

We reserve the right to change pricing with reasonable prior notice.

7. INTELLECTUAL PROPERTY

All intellectual property rights in the Service, including software, design, trademarks, and content, are owned or licensed by Dakota Wheatley (CronosWorks).

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for internal business purposes, subject to these Terms.

You may not:

• Copy, modify, or distribute the Service or its content.
• Use CronosWorks trademarks, logos, or branding without prior written consent.

8. DISCLAIMER OF WARRANTIES

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.
• Our total aggregate liability to you shall not exceed the greater of CAD $100 or the total amount you paid for the Service in the six (6) months preceding the claim.

This limitation applies even if we were advised of the possibility of such damages.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dakota Wheatley (CronosWorks) and its affiliates, officers, and employees from and against any claims, damages, losses, or expenses arising out of:

• Your use or misuse of the Service.
• Your breach of these Terms.
• Your violation of applicable laws or third-party rights.

11. TERMINATION

We may suspend or terminate your account at any time if:

• You breach these Terms or our Privacy Policy.
• Your subscription payment fails.
• Continued use poses a risk to system integrity or legal compliance.

Upon termination:

• You may request to export your data within 30 days of termination.
• After that period, your data may be permanently deleted in accordance with our data retention policy.

12. CHANGES TO TERMS

We may modify these Terms from time to time. Material changes will be communicated via email or in-app notification. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.

13. GOVERNING LAW

These Terms and any related disputes are governed by the laws of the Province of Alberta and the federal laws of Canada, without regard to conflict of law principles.

14. DISPUTE RESOLUTION

Any dispute arising under or relating to these Terms shall be resolved by binding arbitration seated in Alberta, Canada, conducted in English, in accordance with the rules of the ADR Institute of Canada (ADRIC).

Judgment on the arbitration award may be entered in any court with jurisdiction.

15. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and any applicable DPA, constitute the entire agreement between you and Dakota Wheatley (CronosWorks) concerning your use of the Service, superseding all prior agreements or understandings.

17. CONTACT

Dakota Wheatley (CronosWorks)
Email: ceo@cronosworks.com
Province: Alberta, Canada
Mailing address available upon request.